Tele Caller cum Sales Executive (Malayalee Bangalore)

WE ARE HIRING Tele Caller cum Flight Ticket Sales Executive (Malayalee Bangalore) Company: Sirra International Group Division: Flight Ticketing & Air Travel Services Work Location: Bangalore (Karnataka) Reporting To: Sales Manager / Operations Team Role Purpose To handle flight ticket enquiries, fare quotation, booking, and sales conversion, catering mainly to Malayalee customers in Bangalore and nearby regions. Key Responsibilities Tele Calling & Enquiry Handling Handle inbound and outbound calls related to flight ticket bookings Provide accurate fare details, schedules, and airline options Explain baggage rules, fare conditions, cancellations, and rebooking policies Flight Ticket Sales Convert enquiries into confirmed flight ticket bookings Handle domestic & international ticket sales Upsell add-ons (seat selection, baggage, meals, insurance if applicable) Booking & Coordination Coordinate with booking and operations teams Ensure correct passenger details and documentation Share e-tickets and travel information with customers Customer Relationship Management Build trust through clear and honest communication Handle customer follow-ups, changes, and basic issue resolution Maintain repeat customers and referrals Reporting & Targets Maintain call logs and booking records Achieve assigned sales targets Report daily sales performance to the Sales Manager Eligibility Criteria Malayalee candidate only Fluent in Malayalam (English required; Hindi preferred) Willing to work in Bangalore Good communication and convincing skills Sales-oriented mindset Preferred Qualifications Experience in flight ticket sales / air ticketing Knowledge of GDS systems (Amadeus / Galileo / Sabre) added advantage Familiarity with airline rules, fares, and travel documentation Basic computer and CRM knowledge What We Offer Competitive salary + attractive incentives Professional and supportive work environment Training on systems and airline products Career growth within Sirra International Group Apply / Contact Email: hr@sirrainternational.com Phone: 7902563000 Job Types: Full-time, Fresher Compensation: 8,736.97 - 28,654.68 per month Work Location: In person .