01Responsibilities
- Interact with customers over phone calls or other communication channels in a professional and friendly manner.
- Address customer inquiries, concerns, and requests promptly and accurately.
- Provide information about products or services, resolve complaints, and ensure customer satisfaction.
- Document and maintain records of customer interactions and transactions.
- Collaborate with team members and other departments to resolve complex issues.
02Requirements
- Educational qualification: 12th Standard / PUC.
- Both male and female candidates are welcome.
- Age between 18 to 30 years.
- Proficiency in Hindi, English, Bengali, and other local languages.
- Good communication skills and a customer-oriented attitude.
- Basic computer skills and familiarity with call center equipment.
- Ability to work well in a team and handle a high volume of customer interactions.
Salary and Benefits:
- The salary for the Customer Care Executive role ranges from 8,500 to 11,000 per month, based on experience and performance.
- Other benefits and incentives may be provided as per company policy.
FAQs:
Q: What is the required education qualification for this role
A: Candidates must have completed 12th Standard / PUC.
Q: What are the working days for this job
A: The job requires working 6 days a week.
Q: What languages are required for this role
A: Proficiency in Hindi, English, Bengali, and other local languages is desired.
Q: Are there any age restrictions for this job
A: Candidates should be between 18 to 30 years old.
Q: Are there any additional requirements for this job
A: Candidates should possess an Aadhaar Card, PAN Card, and provide bank and education proofs.
Join our team at Preficia India Manpower Services Pvt Ltd and kick-start your career as a Customer Care Executive in Kolkata. Apply today and become part of a dynamic and customer-centric organization! .
