Tele Calling in Adithya Birlla Garments - Bengaluru, Karnataka, India

Handle incoming customer calls efficiently, providing accurate information and resolving queries as part of your role at Adithya Birlla Garments.Deliver excellent customer service, ensuring each interaction is professional and meets the standards of Adithya Birlla Garments.Record and update customer information accurately in the system to support ongoing communications and service quality.Resolve customer complaints by following company procedures, aiming to achieve high satisfaction levels at Adithya Birlla Garments.Answer questions regarding products and services, guiding customers effectively through solutions and information.Maintain detailed logs of customer interactions and update records promptly to ensure data accuracy.Follow up with customers to ensure issues are resolved and to confirm their satisfaction with the service provided by Adithya Birlla Garments.Meet performance targets, including call handling time and resolution rates, to contribute to the teams success at Adithya Birlla Garments.Participate in ongoing training, staying updated on new products, services, and procedures to enhance your role at Adithya Birlla Garments.Collaborate with team members to improve processes and overall service quality, supporting a cohesive work environment.

12th Standard / PUC or equivalent qualification is essential for this Tele Calling role at Adithya Birlla Garments.Strong verbal communication skills, enabling effective interaction with customers and resolution of their needs.Basic computer proficiency, including the use of call management software and CRM systems.Customer-centric approach, with a commitment to delivering high-quality service and handling inquiries professionally at Adithya Birlla Garments.Ability to manage multiple tasks while maintaining accuracy and attention to detail in a fast-paced environment.Previous experience in telecalling or customer service is advantageous but not required; freshers are encouraged to apply.Good problem-solving abilities, with a proactive approach to addressing and resolving customer issues.Flexible schedule, with availability to work part-time hours, including weekends if needed. Benefits: Attractive salary package ranging from 16,000 to 18,000 per month, based on your performance and experience with Adithya Birlla Garments.Part-time work schedule, offering flexibility to accommodate other commitments or studies while working at Adithya Birlla Garments.Opportunity to gain valuable experience in a reputed company, enhancing your skills and career prospects in customer service.Supportive and dynamic work environment, with ongoing training and development to help you succeed and grow with Adithya Birlla Garments. Take advantage of this exciting opportunity to join Adithya Birlla Garments as an Inbound Telecaller. Apply today to become a part of our dedicated team in Bengaluru and advance your career in a well-respected organization! .