01Responsibilities
Handle inbound and outbound customer callsFollow up with customers regarding vehicle sales enquiries and service remindersContact customers for feedback collection after sales and serviceManage digital leads received through website, social media, and online campaignsAssist customers with vehicle service bookings and general enquiriesRecord all customer interactions and call outcomes in the CRM systemMaintain a professional and customer-friendly communication approachSkills Required:
Good communication skills in Malayalam and basic EnglishAbility to interact confidently with customersBasic computer knowledgeGood listening and problem-solving skillsBenefits:
Performance Incentives (Based on Performance)PF & ESI BenefitsTraining ProvidedOpportunities for career growth within CRC operationsQualification:
Plus Two and AboveExperience:
Freshers & Experienced can applyIf you are passionate about customer interaction and looking to build a career in the automobile industry, we would love to hear from you. Apply today and become part of our growing Customer Relation Center team at Popular Vehicles & Services Ltd.
Job Types: Full-time, Permanent
Compensation: 13,500.00 - 17,000.00 per month
Benefits:
Flexible scheduleHealth insurancePaid time offProvident FundWork Location: In person
