01Responsibilities
- Conduct outbound calls to prospective customers to introduce our products/services.
- Promote and explain the features and benefits of our offerings to generate interest.
- Answer customer queries and provide accurate information about our products/services.
- Maintain a database of customer information, call logs, and sales leads.
- Meet individual and team targets for call volume, conversion rate, and sales revenue.
- Collaborate with team members and sales executives to optimize sales efforts.
- Follow-up with customers to nurture leads and close sales opportunities.
- Document customer feedback and relay it to the appropriate teams for improvement.
02Requirements
- Education: 12th Standard / PUC or equivalent.
- Experience: 0-2 years of experience in outbound calling or telesales.
- Proficiency in basic English communication.
- Excellent verbal and written communication skills.
- Strong persuasion and negotiation abilities.
- Good interpersonal skills and customer-oriented approach.
- Ability to work independently and as part of a team.
- Basic computer skills and familiarity with CRM software is a plus.
Benefits:
- Competitive salary ranging from 18,000 to 20,000 per month.
- Additional incentives based on performance and sales achievements.
- Full-time employment with a 6-day work week.
- Day shift working hours for better work-life balance.
- Other requirements include Aadhaar Card verification.
FAQs:
Q: What educational qualification is required for this position
A: A 12th Standard / PUC qualification or equivalent is required.
Q: Is prior experience necessary for this role
A: No, prior experience is not mandatory. Freshers are welcome to apply.
Q: What are the skills required for this position
A: Candidates should have basic English communication skills and the ability to engage customers effectively.
Join Rekonnect Consultants Pvt Ltd as a Telecaller Outbound and be part of our dynamic team in Noida. Apply now to kick-start your career in the BPO/Customer Care industry and contribute to our success! .
