Telecaller, Ambegaon Budruk

Job Role Domestic BPO Telecaller (Inbound & Outbound Calling) Job Description Responsible for handling inbound and outbound customer calls in a domestic BPO process.Communicate with customers professionally and provide necessary support.Handle customer queries, provide information, and ensure customer satisfaction.Maintain proper call handling standards and follow company guidelines.Candidates with basic computer knowledge and good communication skills are preferred. Key Responsibilities Calling Process: Handle inbound and outbound customer calls.Understand customer requirements and provide appropriate responses.Maintain professional communication during calls.Resolve customer queries effectively.Maintain customer satisfaction through quality service.Follow call processes and company standards. Communication & Customer Handling Demonstrate good communication skills while interacting with customers.Listen carefully to customer concerns and provide solutions.Maintain a polite and professional approach.Build positive relationships with customers.Handle multiple customer interactions efficiently. Computer & Documentation Use basic computer knowledge for daily work.Maintain customer details and call records.Update required information in company systems.Follow documentation and reporting procedures. Eligibility Education: Minimum Qualification: 12th Pass. Experience Freshers and experienced candidates can apply. Skills Required Average to Good Communication Skills.Basic Computer Knowledge.Customer Handling Skills.Active Listening Skills.Problem-Solving Ability. .