01Key Responsibilities
Outbound Calling : Make a specified number of outbound calls per day to prospects and existing clientele.
Customer Engagement : Introduce the company and explain model to prospects over the phone.
Sales : The person would be interacting with people from top management so they should be comfortable explaining the model and following up with people of that calibre.
Data Entry : Accurately record client information and interactions in the companys database.
Follow-Up:Schedule follow-up calls and manage client callbacks.
Lead Filteration: Should be able to segregate the high-prospect leads from the cold leads.
Customer Service: Handle customer complaints and provide appropriate solutions
02Requirements
Previous experience in telemarketing, sales, for a minimum of 2 years.
Excellent verbal communication skills with a clear and pleasant phone voice.
Proficiency in using computers, CRM software, MS office and phone systems.
Problem-Solving
Ability to handle objections and resolve customer issues effectively.
Desired Profile / Criteria / Skills :
5 Days working
Day Shift .