Telecaller / Customer Care Executive in Shimla - Apply Now

Are you a great communicator with a passion for customer service We are actively hiring Telecallers / Customer Care Executives for our Shimla office. This is a work-from-office role, and freshers are welcome to apply! Job OverviewJob Title: Telecaller / Customer Care Executive Location: Shimla Himachal Pradesh (Work from Office) Job Type: Full-time Experience: Recent Graduate Freshers & experienced candidates can apply from Shimla Languages Required: Any Joining: Immediate joiners preferred Key ResponsibilitiesHandle Customer Queries: Answer incoming calls and provide accurate information about products and services.Maintain Call Records: Document important details from each conversation.Assist the Sales Team: Transfer leads to the sales team for closure.Outbound Calls: Reach out to potential or existing customers using predefined scripts.Product Promotion: Inform customers about offers, services, and new updates.Ensure Compliance: Follow company policies and quality guidelines.Customer Retention: Call existing or inactive customers of Shimla to encourage purchases.Data Management: Update and maintain customer contact details. RequirementsProven experience in telesales or customer service in Shimla or Himachal Pradesh (preferred but not mandatory)Strong verbal communication skillsAbility to adapt to different communication stylesWillingness to work in a fast-paced environment Why Join Us Fixed salary + incentivesCareer growth opportunitiesProfessional work environmentTraining & support provided How to Apply Hit the button of "Apply Now" to start your career as a Telecaller / Customer Care Executive in Shimla Himachal Pradesh! .