Telecaller For Financial Services - Raipur , Chhattisgarh

Job Description: A telecaller makes or receives telephone calls to promote products, generate leads, or provide customer service. They are responsible for communicating with potential or existing customers, answering inquiries, and maintaining accurate records of conversations, typically aiming to meet sales or call targets. Excellent verbal communication, persuasion skills, and patience are required to successfully convert prospects and manage customer relationships . Key Responsibilities Outbound Calling: Initiating cold/warm calls to prospective clients to introduce services, products, or offers. Lead Generation & Management: Nurturing prospects through the sales funnel, qualifying leads, and following up on potential sales. Inbound Support: Handling incoming calls to answer inquiries, resolve customer complaints, and provide product information. Data Management: Updating and maintaining accurate customer databases and records of conversations in CRM systems. .