- DRA [Debt Recovery Agent] Certified Candidates
- If NO DRA CERTIFICATE - Only Freshers & Callers up to 2 Year Experience in Voice Process may apply
- Candidates fluent in more than three languages will have added advantage;
- Candidates fluent in Kannada or Tamil along with English will have a preference / added advantage.
- Articulate & Strong Phone & Verbal communication skills along with active listening skills
- Fair Knowledge of Banking Products
- Customer Focus and Adaptability to different personality types
- Ability to multi-task, set priorities and manage time efficiently
- Any Graduation Degree
APPLY .
02What you'll need
Experience
2 to 6 Yrs
Employment Type
Full time
Programming languages
Voice SupportInbound callsResearchDRA CertifiedOutbound callsCall Center ScriptsCustomer needs identificationSolution providingFollowupBanking Global Delinquency Processes