01Key Responsibilities
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job
02Requirements
The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.More about this Telecaller Inbound & outbound calls jobPlease go through the FAQs to get all answers related to the given Telecaller Inbound & outbound calls jobWhat skills and experience do you need for this Telecaller Inbound & outbound calls job
Ans : To apply for this Telecaller Inbound & outbound calls job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience.
What is the salary and job type for this role
Ans : The salary for this Telecaller Inbound & outbound calls job ranges between 13,000-18,000 per month. This is a Full Time job.
What shift and timings does this job follow
Ans : This Telecaller Inbound & outbound calls job follows a Day shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Singasandra, Bangalore.
How many vacancies are there for this Telecaller Inbound & outbound calls job
Ans : There are 50 vacancies for this Telecaller Inbound & outbound calls role.
Is this job open for all genders
Ans : Yes, this Telecaller Inbound & outbound calls job is open for both male and female candidates.
What are the key responsibilities of this Telecaller Inbound & outbound calls job
Ans : As a Telecaller Inbound & outbound calls, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position
Ans : The job location for this Telecaller Inbound & outbound calls position is Singasandra, Bangalore.
Who is the right fit for this Telecaller Inbound & outbound calls job
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-4 years of experience is the right fit for this Telecaller Inbound & outbound calls job.
What makes this Telecaller Inbound & outbound calls job a good opportunity
Ans : This Telecaller Inbound & outbound calls job is a good opportunity as it offers a salary between 13,000-18,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info. .