01Responsibilities
Handle inbound calls from clients and provide accurate information about Angel One Broking's services and products.Assist clients with their inquiries and guide them through the application and account setup process.Resolve client issues and complaints promptly and effectively.Maintain detailed records of client interactions and transactions.Follow up with clients to ensure their satisfaction and address any additional needs.Provide feedback to the management team on common client concerns and suggestions for improvement.Meet and exceed call handling and customer satisfaction targets.Stay updated on the latest financial products and services offered by Angel One Broking.Participate in training sessions to improve product knowledge and communication skills.Collaborate with other team members to achieve departmental goals.
02Requirements
Minimum 12th grade pass or graduate in any discipline.Strong verbal communication skills in English and Hindi; proficiency in additional languages is a plus.Ability to handle multiple tasks and work efficiently in a fast-paced environment.Basic computer skills and familiarity with CRM systems.Freshers are welcome; prior experience in customer service or telecalling is a plus.Strong problem-solving skills and a customer-focused mindset.Ability to work in shifts, including weekends and holidays if required.Enthusiasm for learning and growing within Angel One Broking.
Benefits:
Competitive salary package ranging from 15,000 to 25,000 per month.Opportunity to gain valuable experience and training in the financial sector.Friendly and supportive work environment with growth opportunities.Performance-based incentives and bonuses.
Join Angel One Broking as an Inbound Telecaller and take the first step towards a successful career in the finance industry. Apply today and be a part of our dynamic team in Ahmedabad! .