- Make outbound/inbound calls to potential and existing customers.
- Generate leads and contribute to business growth.
- Understand customer needs and provide appropriate solutions.
- Maintain professionalism and quality in service while achieving targets.
- Ensure smooth coordination with cross-functional teams.
- Escalate complex queries to the relevant department when necessary.
- Build strong customer relationships and enhance engagement.
- Participate in training programs to improve skills and performance.
What Were Looking For:
- Prior experience in the financial industry will be an advantage.
- Strong listening and problem-solving skills.
- A positive, self-driven, and team-oriented attitude.
- Familiarity with CRM tools and customer engagement strategies.
Why Join Us
- Competitive salary and performance-based incentives.
- Supportive and dynamic work environment.
- Opportunity to grow with one of the leading NBFCs. .
02What you'll need
Experience
0 to 4 Yrs
Employment Type
Full time
Programming languages
communication skillscustomer servicelead generationcustomer engagementproblemsolvingCRM tools