01Key Responsibilities
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job
02Requirements
The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.More about this Telecaller Outbound jobPlease go through the FAQs to get all answers related to the given Telecaller Outbound jobCan freshers or experienced candidates apply for this Telecaller Outbound role
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Telecaller Outbound role.
What salary is offered for this Telecaller Outbound job
Ans : The salary for this Telecaller Outbound job ranges between 14,000-15,000 per month.
What shift and timings does this job follow
Ans : This Telecaller Outbound job follows a Day shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Phase-1 Mohali, Mohali.
How many openings are available for this position
Ans : There are 10 openings available for this position.
Who can apply for this job
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Telecaller Outbound job. Only female candidates can apply.
Where is this job located
Ans : This Telecaller Outbound job is located in Phase-1 Mohali, Mohali.
Why should you apply for this Telecaller Outbound job
Ans : This Telecaller Outbound job offers a salary between 14,000-15,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info. .