01Responsibilities
- Outbound Calling: Make outbound calls to potential subscribers from provided leads or through cold calling to introduce our subscription services.
- Subscription Sales: Persuade potential subscribers to purchase our subscription packages by highlighting the benefits, features, and value propositions of our services.
- Customer Engagement: Engage with customers in a friendly and qualified manner, addressing any queries or concerns they may have regarding subscriptions, pricing, or services.
- Follow-Up: Follow up with potential subscribers who have shown interest but have not yet subscribed, nurturing leads through effective follow-up strategies.
- Achieve Targets: Meet or exceed monthly subscription targets set by the management, consistently striving to improve sales performance.
- Database Management: Maintain accurate records of interactions with customers, update subscription databases with relevant information, and keep track of sales progress.
- Feedback and Reporting: Provide feedback to the management regarding customer preferences, market trends, and competitor activities. Prepare regular reports on sales activities, achievements, and challenges faced.
- Team Collaboration: Collaborate effectively with team members, sharing best practices, strategies, and insights to enhance overall team performance.
02Requirements
- Prior experience in telesales, subscription sales, or customer service roles preferred.
- Strong verbal communication skills with the ability to articulate product features and benefits persuasively.
- A customer-centric mindset with a focus on delivering exceptional service and building long-term relationships with customers.
- Ability to effectively handle objections, negotiate terms, and close sales deals.
- Results-driven with a proven track record of meeting or exceeding sales targets.
- Ability to work collaboratively in a team environment, sharing knowledge and supporting colleagues to achieve collective goals.
- Proficiency in using CRM software, MS Office applications, and other relevant sales tools.
- High school diploma or equivalent required. A degree in business administration, marketing, or a related field is a plus.
How to Apply - Please share you applications to and with the subject line Application for Telecaller (language name) - Bangalore .