We are looking for an enthusiastic and motivated Telecaller to join our Client. The candidate will be responsible for tele-sales, lead generation, customer follow-ups, and coordinating with DSAs (Direct Selling Agents) to support business development.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Generate leads through telecalling and follow up with potential customers.
- Explain company products and financial services to customers.
- Understand customer requirements and provide relevant information.
- Coordinate with DSAs for lead generation and business opportunities.
- Follow up regularly with customers and DSA-generated leads.
- Coordinate with the sales and credit teams for further processing of leads.
- Handle customer queries and provide basic information about products and processes.
- Maintain accurate records of calls, leads, customer interactions, and DSA leads.
- Achieve assigned daily/monthly calling, lead-generation, and business targets.
- Build and maintain professional relationships with customers and DSAs.
- Update customer and lead information accurately in the system.
Requirements
- Graduate in any discipline.
- 6 months 1 year of experience in tele-sales, telecalling, channel management, DSA coordination, or a related field.
- Prior experience in NBFC/financial services will be an added advantage.
- Good communication skills in Hindi and English.
- Good convincing and interpersonal skills.
- Basic computer knowledge and proficiency in MS Office/Excel.
- Comfortable working with calling and sales targets.
- Self-motivated, enthusiastic, and target-oriented.
Key Skills
Telecalling | Tele-Sales | DSA Coordination | Lead Generation | Customer Handling | Follow-up | Communication Skills | Sales Orientation | Convincing Skills | Channel Management | MS Excel
What We Offer
- Competitive salary with incentives.
- Comprehensive training and support.
- Friendly and dynamic work environment.
- Opportunities for career growth.
- Opportunity to work in the NBFC/Financial Services sector.
