01Overview
A Day in Your Life at MKS:
As a Territory Manager, youll drive growth by managing customer accounts, building relationships, and securing new business. Youll develop sales plans, support distributors, introduce new products, and ensure customer satisfaction while collaborating with internal teams. Youll also handle forecasting, collections, and CRM updates to meet sales targets. In this role, you report to the Regional Sales Manager.
You Will Make an Impact By:
Act as key point of contact for the customers therefore own the customer accounts. Exploring business expansion opportunities with existing customers and distributors to increase revenue and profitability Ensure customer satisfaction through: -Building strong relationshipsSelling Quality products and Services as per the customer requirementManaging customer needs Effective troubleshooting and issue resolution through technical and administrative support as required. Right channelization of internal resources (time, effort, cost, etc.) Enabling through channels such as E-Commerce Collaborate with internal stakeholders to ensure seamless customer experience. Secure design wins by gaining new businessImplement annual price increases and New product introductions Enable external distribution partners to become independent and act as extended sales team for the organisation Process Management through C4C Payment Collections Sales forecasting Monitor and analyse the immediate local competitive landscape
Key characteristics : Customer orientation, Relationship building, Business Acumen, Product and Service expertise, delivering the solution, resilience, and negotiations amongst others, sales reporting and analysis
Skills You Bring:
Bachelor's degree in Chemistry or equivalentMasters degree/ MBA is preferred2+ years of relevant experience in Specialty Chemicals, Electroplating / surface finishing industry is preferredProven track record of achieving and exceeding sales targets and driving revenue growthExcellent communication, negotiation, and interpersonal skills .
