01Overview
Company Description Qzensys Solutions is a professional services firm specializing in IT staffing, consulting, software development, and technology solutions across modern platforms and tools. The company partners with organizations to build agile, future-ready teams by providing specialized talent in cutting-edge technologies. Qzensys focuses on quality, reliability, and client success, helping businesses drive digital transformation and remain competitive in a rapidly changing technology environment. In addition to staffing and consulting, Qzensys delivers end-to-end software development services spanning multiple technology stacks and platforms. This combination of expertise allows Qzensys to support clients through the full lifecycle of their technology initiatives.
Location : Chennai/Banglore
Only immediate joiner
Role Summary
The Senior Software Testing Engineer is responsible for driving quality engineering strategy, leading automation initiatives, and ensuring high test coverage across Microsoft Dynamics 365 Customer Engagement (CE) applications. This role requires strong technical expertise in automation frameworks (Leapwork, Playwright, Selenium), and the ability to collaborate closely with cross-functional teams to deliver high-quality, reliable CRM solutions.
What You Will Do
Leadership & Strategy
Define and implement the overall QA strategy aligning with CE product and organizational goals.
Mentor and guide automation engineers; ensure best practices and skills development.
Coordinate QA activities across CE modules such as Sales, Customer Service, Field Service, and Project Operations.
Facilitate triage calls, team meetings, and cross-functional collaboration with business and IT stakeholders.
Automation Framework Ownership
Design, develop, and maintain robust automation frameworks using Leapwork, Playwright, Selenium, and RestAssured (Java/Python preferred).
Upgrade or optimize existing frameworks for reliability, maintainability, CI/CD compatibility, and container-based test execution.
Enable tagging, modularization, and classification of failures to support large-scale execution across CE modules.
Test Planning & Execution
Prepare, review, and maintain QA artifacts (test plans, cases, regression suites, reports).
Ensure complete test coveragefunctional, integration, API, end-to-end, performance, and mobile testing.
Oversee defect triage, prioritization, and root cause analysis.
Coordinate environment setup, test execution, and regression cycles across Dev/UAT/Prod releases.
Performance & Reliability Oversight
Collaborate with performance engineers to define SLAs and gather non-functional requirements.
Monitor bottlenecks, flakiness (
Integrate performance regressions into CI/CD pipelines for timely detection of issues.
Continuous Integration / DevOps Coordination
Enable development teams with regression test suites for shift-left validation of breaking changes.
Implement and maintain CI/CD pipelines for automated test execution in Azure DevOps and GitHub.
Support deployments, verification cycles, and parallel release testing across CE environments.
Reporting & Governance
Track KPIs such as defect density, test coverage, execution reliability, and automation ROI.
Prepare dashboards, quality reports, and provide regular updates to stakeholders.
Manage risks, dependencies, and ensure timely delivery of quality outcomes.
What You Will Have
Technical Expertise
Strong expertise in automation tools: Leapwork, Playwright, Selenium WebDriver, RestAssured, Robot Framework.
Programming skills: Java, JavaScript/TypeScript, Python.
Frameworks: Page Object Model (POM), BDD (Cucumber).
API testing: Postman, Swagger, RestAssured.
CI/CD & DevOps: GitHub, Azure DevOps pipelines, release management.
Performance tools awareness: JMeter, AppDynamics, Dynatrace, DataDog, CloudWatch.
Soft Skills & Competencies
Strong ownership mindset and ability to lead testing across multiple CE projects.
Excellent communication and stakeholder management.
Proven ability to collaborate with cross-functional teams in Agile and hybrid environments.
Ability to analyze complex issues, propose solutions, and drive continuous improvement.
Considerations for Top Candidates
Hands-on experience with Dynamics 365 CE modules (Sales, Customer Service, Field Service, Project Operations).
Advanced debugging and troubleshooting skills for CRM test automation.
Experience building automated test scripts using Leapwork and Playwright for CE customizations, integrations, and performance benchmarks.
Skilled in environment troubleshooting, regression cycles, and upgrade readiness validation.
Ability to prepare clear test design documents, reusable QA templates, and developer guides for team adoption.
Strong knowledge of workflow automation, security role validation, and performance tuning within .
