Ticketing Customer Service Executive Hiring (Alappuzha)

1. Handle ticketing and reservation requests from clients through various channels such as phone, email, and online platforms. - Provide accurate and up-to-date information on flight schedules, fares, and availability to clients. - Process bookings and issue tickets in a timely and efficient manner. - Coordinate with airlines, hotels, and other travel partners to ensure smooth and hassle-free travel arrangements for clients. - Assist clients with travel-related queries, changes, and cancellations. - Handle customer complaints and resolve issues in a professional and timely manner. - Maintain a high level of customer service and ensure customer satisfaction at all times. - Keep updated with industry trends, airline policies, and travel regulations. - Collaborate with the sales team to promote and sell travel packages and services.

1. Bachelor's degree in Travel and Tourism or a related field. - Minimum of 2 years of experience in ticketing and customer service in the travel industry. - Excellent communication skills, both verbal and written. - Proficient in using GDS systems such as Amadeus, Sabre, or Galileo. - Strong attention to detail and ability to multitask. - Ability to work under pressure and meet tight deadlines. - Customer-oriented with a positive attitude. - Good knowledge of airline policies, travel regulations, and geography. - Fluency in English and proficiency in other languages will be an added advantage. - Flexibility to work in shifts, including weekends and holidays. - Passion for travel and a willingness to learn. We Offer: 1. Competitive salary package with performance-based incentives. - Comprehensive training and development opportunities. - A positive and agile work environment. - Opportunities for growth and career advancement. - Employee benefits such as health insurance and paid time off. If you have a passion for travel and a desire to provide exceptional customer service, we would love to hear from you. Join our team at Bluespirit and be a part of creating unforgettable travel experiences for our clients. .