Trainer - RCM AR

Preferred candidate profile: Immediate Joiners preferredBachelor's degreeProven experience in training with over 1+ years of experience as a Trainer on paper is an added advantage.Minimum of 3 years of experience in RCM with mandatory Hospital Billing experienceExperience with the development of training materials including presentations, user manuals, and assessments.Classroom management skillsStrong analytical and technical skillsExceptional organizational abilitiesExcellent interpersonal and communication skills.Visionary mindset with the ability to identify and implement innovative training solutions.Ability to thrive in a fast-paced and dynamic work environment.Familiarity with learning management systems and digital training platforms (ex: Articulate 360 applications) is a plusRole & responsibilities: Conducting multiple trainings for new hires and managed nesting along with certification processMaintain the training effectiveness above the required threshold by holding strong governance process in trainingAbility to read through various standard operating procedures and communicate the extracts to the trainees clearlyIdentify gaps between internal process and customers expectations to help business produce the desired outcomeCreate content / training material for effective trainingRevamp the training materials to suit the need of current business and easy understanding / knowledge transfer to traineesLiaison with QA to calibrate process knowledgeConduct workshops for project team members on recent update and US healthcare industry trendsPerform user acceptance testing for any new process rollouts / automation in the programProvides refresher training for bottom quartileSupport the team by performing floor trouble shooting to ensure all relevant queries are tracked and answered appropriatelyPeriodic knowledge calibration with client .