02Key Responsibilities
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- Conduct onboarding & induction programs for new employees.
- Deliver process-oriented training on delivery, picking, packing, stacking, and safety guidelines.
- Provide refresher training and on-the-job coaching to employees.
- Identify training needs by analyzing errors, customer feedback, and complaints.
- Maintain and update training records, attendance, feedback forms, and performance reports.
- Support the implementation of SOPs, process audits, and quality checks.
- Ensure adherence to hygiene, safety protocols, and operational compliance across sites.
- Coordinate with operations and HR teams to ensure smooth execution of training batches.
- Conduct daily warehouse/store visits to monitor, guide, and upskill employees.
03Requirements
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- Graduate in any discipline (preferred: HR, Business, or related field).
- 1-3 years of experience in training, preferably in Retail, FMCG, or Quick Commerce.
- Solid understanding of warehouse/store operations and SOP compliance.
- Excellent communication, presentation, and interpersonal skills.
- Ability to analyze training needs and design effective training modules.
- Proficiency in MS Office (Excel, PowerPoint, Word) and reporting tools.
- Willingness to travel extensively between Ahmedabad & Surat locations.
Key Competencies:
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- Training & facilitation skills
- Process knowledge (delivery, picking, packing, safety)
- Problem-solving & analytical mindset
- Time management & organizational skills
- Adaptability & flexibility.
Work Location: In person .
