01Overview
The OpportunityJoin our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. Youll work at the heart of global teams across Advisory, Assurance, Tax and Business Servicessolving real client challenges through connected collaboration. Well help you grow your skills so you can go further. With handson learning, cuttingedge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a differenceevery day.
As a Transition Management Services Manager, you will play a pivotal role in delivering outsourced solutions that help organizations streamline operations, reduce costs, and enhance efficiency. Within our Managed Services practice, you will focus on transitioning and running services, managing delivery teams, programs, and performance, while optimizing processes and tools to provide exceptional services to clients.
As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
In this role at PwC Acceleration Center India, you will be instrumental in driving continuous improvement and optimizing managed services processes, tools, and services, all while fostering a culture of innovation and excellence.
ResponsibilitiesLeading transition management services and overseeing delivery teams to optimize client operationsExperience in IT App SAP Transitions and Project ManagementExperience in leading SAP (ECC/HANA) and Custom App Transition ProjectsUnderstanding of Technologies (Infra & Or App) and keenness to invest in learning new technologiesITIL Processes and understanding of Operating Models for Managed Services -
Managing project planning, budgeting, and execution to achieve successful outcomesImplementing process optimization strategies to enhance service delivery and efficiencyAnalyzing system components to identify interactions and improve managed servicesCoaching team members to leverage their strengths and develop new skillsEngaging in stakeholder management to build and maintain client relationshipsUtilizing automation solutions to streamline business processes and reduce operational risksFacilitating continuous improvement initiatives to enhance service quality and performanceOverseeing risk documentation and operational risk management to mitigate potential issuesEncouraging innovation and technology adoption to drive digital transformation effortsWhat You Must HaveAt least a Bachelor's degreeAt least 8 years of experienceOral and written proficiency in English requiredWhat Sets You ApartExcelling in business process automation and improvementDemonstrating proficiency in project management and planningUtilizing analytical thinking for strategic decision-makingEngaging in stakeholder management and relationship buildingImplementing digital transformation and automation solutionsLeading teams in managed services and operational excellenceDeveloping skills in budgetary management and risk documentation .
