Travel & Visa Operations Executive

Travel & Visa Operations Executive Company: Travel Diaries Nexcent Ventures Location: Goa Employment Type: Full-time About the Role We are looking for a highly organised and responsible Travel & Visa Operations Executive who can manage visa documentation, travel-related coordination and also work closely with the Founder on important follow-ups and operational tasks. This role is ideal for someone who enjoys organising information, working with customers, handling documentation and making sure that nothing falls through the cracks. You will work closely with the Founder and the Travel Diaries team and will be responsible for taking ownership of tasks from start to completion. Key ResponsibilitiesVisa Operations Handle end-to-end visa documentation for customers.Understand and maintain updated visa requirements for different countries.Prepare visa document checklists for customers.Collect, verify and organise passports, financial documents and supporting documents.Fill visa application forms accurately.Assist with appointment scheduling and submission processes.Prepare supporting documents such as cover letters and travel documentation where required.Coordinate with customers for missing or additional documents.Maintain a tracker of all ongoing visa applications.Follow up on applications, appointments, passports and pending documentation.Keep the customer and internal travel team updated on visa status and deadlines.Travel Operations Coordinate customer travel documentation and trip-related requirements.Maintain organised customer folders, records and operational trackers.Coordinate with hotels, airlines, DMCs, transport vendors and other travel partners when required.Assist the travel team with confirmations, vouchers and pre-travel documentation.Ensure important customer requirements and deadlines are followed up on time.Support the team with operational coordination before and during customer travel.Founder & Internal Coordination Work closely with the Founder on daily priority tasks and follow-ups.Maintain a clear tracker of tasks delegated by the Founder.Follow up with internal team members and external vendors until tasks are completed.Assist with meeting scheduling and coordination when required.Maintain meeting notes, pending points and action items.Help organise documents, information and important communications.Ensure important deadlines and commitments are not missed.Provide regular updates to the Founder on pending and completed tasks.Who We Are Looking For You should be someone who: Is extremely organised and detail-oriented.Is comfortable handling multiple tasks and deadlines.Has strong written and verbal communication skills.Is confident communicating with customers and vendors.Is comfortable following up persistently until a task is completed.Has good working knowledge of Google Sheets, Google Drive, Gmail and MS Office.Can handle confidential customer and company information responsibly.Takes ownership instead of waiting for repeated instructions.Has the ability to identify missing information or potential problems before they become urgent.Preferred Experience 04 years of work experience in travel, visa processing, immigration, hospitality, administration or executive assistance is preferred.Previous visa-processing experience will be an advantage.Candidates from a travel agency, DMC, visa consultancy or hospitality background are encouraged to apply.What Matters Most to Us We are looking for someone who can take responsibility, follow through and close tasks. Accuracy is especially important in this role. Passport details, names, travel dates, visa requirements and deadlines must be handled carefully. If you are someone who likes organised systems, enjoys coordinating people and can confidently say, This is pending, I have followed up and I will make sure it gets completed, we would love to hear from you. To Apply Please apply with your updated CV and briefly mention: Your current locationYour current/last roleYour experience with visa processing, if anyYour notice periodYour current and expected salaryPay: 10,000.00 - 12,000.00 per month Work Location: In person .