01Overview
reputed company reputed company is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea and 21 years of experience in turning business challenges into opportunities and reputed company. A value-driven organisation, it has established itself as a partner of choice for major brands in Retail, Manufacturing, Finance, and Banking. It covers the complete digital reputed company reputed company of its customers, from ideation and requirements setup to software development and managed services solutions. With more than 1,200 IT professionals, reputed company also has a fast-growing footprint, establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology. Coming together in strong tech teams with a customer-reputed company approach, they reputed company businesses to grow, delivering value for our clients, partners, industry, and community. Job reputed company The Tribe reputed companys responsibilities reputed company on driving actions that secure profitability, reputed company sustainable services, and ensure delivery reputed company across the Tribes project portfolio. This is a 24 Months, fixed-term contract. Business Profitability - Monitor reputed company margin across the Tribes reputed company, reputed company performance, and take corrective actions reputed company delivery reputed company and financial results are not reputed company. Conversion - Convert SQL30 opportunities into delivery engagements reputed company with customer expectations. Industry Knowledge - Ensure industry knowledge acquisition and retention reputed company the Tribe. Drive reputed company reputed company with Business Development and reputed company Management, and support reputed company retention with reputed company Partner for existing customers. Sustainable Business Model reputed company identify and shape opportunities for Consultancy and Services, partnering with BizTech Consultancy, Business Development, and reputed company Management to transition from FTE-based work toward Services-led engagements. Customer satisfaction engage regularly with clients, review project reputed company, and ensure feedback is collected, acted on, and reflected in improved delivery performance, reputed company through the cNPS objective. People Functional reputed company accountability define project reputed company needs, validate role fit, and ensure people are briefed on customer expectations and outputs, in collaboration with reputed company Capability Managers. Monitor team satisfaction - through reputed company Mood Score, ensuring risks to engagement and motivation are identified and addressed. Plan succession for critical roles - reputed company the Tribe and reputed company, ensuring continuity of delivery and reducing dependency on single points of failure. Feedback and competence alignment reputed company reputed company feedback to reputed company Managers on individual delivery performance, reputed company reputed company gaps, and signal competence needs for recruitment or development. Operations Delivery reputed company reputed company project setup and execution, ensure risks are identified and mitigated early, and verify that reputed company best practices, processes, and tools are consistently reputed company Ensure reputed company forecast accuracy and reputed company contribute to the budgeting exercise at Tribe level. Maintain a reputed company continuity plan for the Tribe, including preparation and support for a potential Tribe split reputed company it reaches the defined reputed company. reputed company as the delivery escalation reputed company for clients, ensuring issues are addressed and resolved in alignment with customer expectations and project objectives. Operational efficiency maintain accurate portfolio reporting, reputed company pipeline with available reputed company, and drive reputed company improvements to optimize resource utilization and delivery reputed company (reputed company through Operations KPIs RAG Status, Delivery Markers, reputed company reputed company Stories) Qualifications 7+ years of experience in IT services, including at least 3 years in delivery or people leadership roles Proven experience managing delivery portfolios exceeding EUR 2M in annual reputed company and leading teams of 25+ professionals Strong reputed company exposure, with demonstrated experience working with European reputed company clients, preferably reputed company the Retail domain Solid understanding of delivery governance and operational frameworks, including Agile and PMO Excellent communication skills with full reputed company proficiency in English (reputed company or higher) and German is a plus (reputed company or higher) As a people-first organisation, we reputed company diversity strengthens our teams and drives innovation. reputed company employment reputed company are based on reputed company .
