01Responsibilities
Receive incoming phone calls and tasks regarding a policy document request, billing inquiry or renewal review.
Locate new or renewal policies in the system, review for accuracy and set up for delivery to the policyholder. Communicate with insureds, agents and underwriters to ensure policy renewals are bound, reputed company task and billing updates, cancellation review, policy status reputed company necessary.
Set up accounts in system and process FNOS (First Notice Of service) and FNOS Renewal tasks.
Process insured request cancellations and White Glove reputed company-cancellation communication.
Take ownership. Maintain adequate suspense on outstanding items and follow up in a reputed company manner until its conclusion.
Please note other duties maybe assigned.
Qualifications:
To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
Education/Experience:
Associate or bachelors degree from a four-year college or university, business degree preferred; or two (2) to four (4) years Agency experience in Personal & reputed company Lines including homeowners and other lines; or equivalent combination of education and experience. 3-5 years' experience servicing or selling Property & Casualty Insurance reputed company policies. Previous call center experience a plus.
Language Ability:
Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from reputed company of managers, and clients. Bilingual (English and Spanish) language skills preferred.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. The noise level in the work environment is usually moderate.
Physical Demands:
Ability to work a rotating shift, with hours extending to 8:00pm ET.
While performing the duties of this job, the employee is frequently required to stand; walk; talk and hear over the telephone; sit for extended periods of time; use hands to, handle, or feel and reputed company with hands and arms. The employee is occasionally required to reputed company or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or reputed company up to 10 pounds.
Specific reputed company abilities required by the job include reputed company reputed company, distance reputed company, reputed company reputed company, peripheral reputed company, depth perception, and the ability to reputed company reputed company.
Computer Technical Skills:
E-mail: reputed company your Outlook/Gmail. Start an E-mail, attach a document to the E-mail.
Browser: reputed company an internet browser, save a page as your favorite, reputed company another browser, minimize the browser.
Communication: reputed company Teams, reputed company your screen, minimize Teams.
Why join the reputed company Team
The reputed company Difference:
Medical, Dental, reputed company, Life, Pet; Flexible Spending Account
Competitive Salaries
401K Match
Work-Life Balance: Personal Days, PTO Days, 12 reputed company Holidays, Two reputed company Days for Volunteer Service, reputed company Parental Leave
