01Overview
DescriptionWe are urgently hiring for an English & Hindi Voice Process position. This role involves handling customer calls, providing support, and ensuring customer satisfaction in both languages.
ResponsibilitiesHandle inbound and outbound calls in English and Hindi.Provide excellent customer service and support to clients.Resolve customer queries and issues effectively and efficiently.Document customer interactions and maintain accurate records.Collaborate with team members to meet daily targets and KPIs.
Skills and QualificationsProficiency in English and Hindi (both spoken and written).Excellent communication and interpersonal skills.Strong problem-solving abilities.Basic computer skills and familiarity with MS Office.Ability to work in a fast-paced environment.Customer service experience is a plus but not mandatory.
Skills: Hindi, Adaptability, Language Proficiency, English, Customer Service
Experience: 0.00-2.00 Years .
