01Overview
Key ResponsibilitiesFraud Monitoring & Investigation
Monitor transactions and customer behavior in real-time to identify potential fraudConduct in-depth investigations into suspicious activities and accountsAnalyze fraud trends and escalate high-risk issues appropriatelyRisk Assessment
Perform risk assessments on new and existing accountsIdentify vulnerabilities in current processes and suggest improvementsReporting & Documentation
Maintain detailed records of investigations, findings, and actions takenPrepare regular fraud reports and assist in audits or legal proceedingsTools & Systems
Utilize fraud detection systems, CRM tools, and data analytics platformsCollaborate with technology and data teams to enhance fraud monitoring toolsCollaboration & Escalation
Work closely with internal departments like customer support, legal, and financeEscalate cases to law enforcement or legal teams when necessaryPolicy Implementation
Assist in developing fraud prevention policies and awareness programsEnsure compliance with regulatory guidelines and company proceduresRequired Qualifications and SkillsBachelor's degree in Finance, Business, Criminology, or a related field1 to 6 years of experience in fraud analysis, risk management, or a similar functionFamiliarity with fraud detection tools and case management systemsStrong Excel and data analysis skillsGood knowledge of financial systems, e-commerce, or digital payments is a plusUnderstanding of regulatory compliance (e.g., KYC, AML) is preferred .
