01Key Responsibilities
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- To ensure 100% right valuation - capturing right cartage, proper stone deduction.
- Adhering to high ethical standards and comply with all the laid down processes / policies of IIFL KYC adherence, maintaining all important registers etc.
- Verify customers KYC & complete online registration.
- Maintaining the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution
of queries pre & post loan disbursal.
- Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the
proper catchment areas and to generate leads for prospective Customers.
- Ensure to bring in New CUIDs ( Recent Customers) and maintain good relationship with existing customers
for generating renewal & referral business.
- Ensuring to call customers as per CRM leads (Winback, Customer Referral & Leaders app fresh leads)
and update in system.
- Ensuring strong follow up for interest collections to keep NPAs in control & thereby achieving higher
revenue.
Customer Care Executive : Freshers are eligible.
Office Timings:- 9.30AM TO 06.00 PM
-Responsible for strict adherence to Process, Policy, Guidelines laid by the Organization.
Interested candidates please share your resume- sravanthi.ch@iifl.com & rajasri.m@iifl.com .
