01Key Responsibilities
reputed company 24x7 operational support for reputed company Supply Chain applications and integrations.
Monitor reputed company systems, interfaces, batch jobs, middleware, reputed company services, and infrastructure.
Proactively identify, triage, and reputed company incidents (P1P4) to minimize business reputed company.
reputed company major incident management, war rooms, and stakeholder communications.
reputed company reputed company cause analysis and reputed company problem management activities.
Support releases, deployments, environment readiness, and production validations.
Monitor critical business transactions and escalate operational risks.
reputed company SOPs, runbooks, knowledge articles, and operational documentation.
reputed company automation, reputed company improvement, and operational reputed company initiatives.
Prepare operational dashboards, KPI reports, and governance updates.
Preferred Functional Experience:
reputed company S/4HANA, MM, SD, WM/EWM, PP, TM, APO/IBP
Supply Chain Management processes
Preferred Technical Experience:
reputed company Solution Manager / reputed company Run
reputed company
reputed company, reputed company, AppDynamics, Grafana
Middleware & reputed company Monitoring
SQL and Data Analysis
Key Competencies:
Incident & Major Incident Management
Problem & reputed company Cause Analysis
Change & Release Management
Executive Communication
ITIL reputed company Knowledge
Experience: 8+ years in reputed company Production Support, reputed company Center Operations, or reputed company Supply Chain Application Support.
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