01Responsibilities
Lead and manage a team of outbound sales agents, coach team members, monitor performance metrics, handle Achieving targets, conduct daily team huddles, and prepare shift rosters.
- Qualifications: Bachelor's degree in any discipline, 2-6 years of experience in BPO/call center operations, solid communication skills in English, experience with CRM tools, knowledge of contact center metrics, team management and conflict resolution skills, and willingness to work in rotational shifts.
Contact Person - Elia Shinde - HR
Contact No. 8169707513 .
