01Overview
o Directly Contact Delinquent Customers At Their Homes Or Businesses To Discuss Their Overdue Payments And Initiate Collection Efforts.o Analyze Customer Financial Situations To Understand Their Ability To Repay And Identify Potential Collection Strategies. o Negotiate Repayment Plans With Customers, Including Instalment Agreements, To Facilitate Debt Recovery While Maintaining Positive Customer Relationships.o Collect Payments From Customers In Person, Ensuring Proper Documentation And Recording Of Transactions.o Adhere To All Local And National Debt Collection Laws And Regulations During Interactions With Customers.o Regularly Update Management On Collection Progress, Including Outstanding Debt Amounts, Recovery Rates, And Customer Interactions.o Accurately Documenting All Interactions With Debtors, Including Payment Promises, Agreed-Upon Terms, And Any Relevant Details In The Crm System (Feedback & Trail Upload). o Travel To Different Locations To Meet With Customers, Including Their Homes And Workplaces. o Handle Escalated Customer Issues And Refer Complex Cases To The Appropriate Department When Necessary.
Experience
0 - 2 Years
No. of Openings
10
Education
Graduate
Role
Collection Executive
Industry Type
Banking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
1st floor shri shri tower near Jain bhawan pathanpura gate road chandrapur 442402 .
