The Job Description (JD) for a Gold Loan Officer (Loan Against Gold Ornaments - LAGO)
Bank focuses on customer acquisition,
open market sourcing, and portfolio management.
Key Responsibilities
Customer Acquisition: Source new gold loan customers through open market outreach, local small businesses, and direct sales calling.
Cross-Selling: Promote and pitch gold loan products to existing RBL Bank branch customers.
Lead Generation & Campaigns: Run local catchment area and visibility campaigns to build product awareness around assigned branches.
Operations & Support: Coordinate smoothly with internal branch gold appraisers for evaluation and assist branches with follow-ups on delinquent accounts.
Target Achievement: Meet and exceed assigned monthly and quarterly branch sales targets.
Requirements & Qualifications Education: Graduate degree in any stream.
Experience: 1 to 4 years of retail asset sales experience, preferably dealing in gold loans. Candidates with prior background in private banks or NBFCs are preferred.
Skills: Good knowledge of the local geography and surrounding small business markets, strong local language and communication skills, and an active sales mindset.