01Key Responsibilities
Incentive & Contest Management
Support design and rollout of periodic (monthly/quarterly) incentive schemes and sales contests for branch, area, and zonal teams
Track scheme performance against targets; prepare payout calculations and MIS
Draft scheme communication documents/decks for field rollout
Handle query resolution from field teams on incentive calculations and eligibility
Cross-Functional Coordination
Liaise with Sales/Business teams to align scheme design with business priorities
Coordinate with HR and Payroll for incentive disbursement
Work with Finance on budget approvals and cost tracking for schemes/contests
Coordinate with IT/MIS teams for data extraction and automation of tracking reports
Provisioning
Prepare monthly incentive provisioning estimates for financial reporting
Reconcile provisioned vs actual payout figures
Support audit and compliance requirements related to incentive accruals
Spurious Loan Recovery & Reversal
Track spurious loan cases flagged by Risk/Audit and identify linked incentive payouts
Compute and process incentive recovery/clawback for spurious loans identified post-payout
Track resolution status of spurious loans and process incentive reversal once cases are resolved/regularized
Coordinate with Risk, Audit, and Branch teams to maintain an updated spurious loan tracker for incentive impact
Reconcile recovered/reversed amounts with Finance and Payroll
Preferred candidate profile:
2 to 4 years experience in product management, sales operations, or incentive administration (NBFC/BFSI preferred)
Strong Excel skills (formulas, pivot tables; VBA a plus)
Analytical mindset with attention to detail
Good communication skills for cross-functional stakeholder management
Bachelor's degree (MBA preferred) .
