01Requirements
A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Applicants without a fixed fibre line cannot be considered.
Power Backup: Reliable backup required to manage load shedding or outages. Applicants without a power backup cannot be considered.
Work Environment: Fully remote.
02Key Responsibilities
Verify patient insurance coverage for transportation services
Coordinate with in-network transportation providers to arrange patient rides
Manage complex booking scenarios requiring problem-solving and alternative solutions
Ensure all possible options are exhausted to secure transport for patients
Communicate effectively with medical insurance providers, patients, and internal teams
Maintain accurate records of bookings, verifications, and communications
Take ownership of cases from initiation through to successful resolution
Requirements
Minimum 2+ years of experience in insurance verification and authorization, EMS operations, dispatch coordination, or medical transportation
Strong understanding of US healthcare or insurance-related workflows and healthcare transportation
Exceptional English communication skills
Proven ability to think critically and resolve complex coordination challenges
Strong organizational and time management skills
Client-service mindset with a proactive, solutions-driven approach
Ability to work independently and take ownership of tasks
If you are not contacted within 14 working days, please consider your application unsuccessful.
This offer from "iSTA Solutions" has been enriched by Jobgether.com and got a 77% flex score.
Apply To this Job .