01Overview
US MORTGAGE ANALYST PAYOFF LETTERS / LOAN SERVICINGAt FinacPlus, we are more than a service provider we are a Virtual Business Process Partner to leading global financial institutions, fintech companies, and data-driven enterprises. Our teams integrate seamlessly with client organizations, delivering high-impact analytics, finance, risk, and technology capabilities from India.FinacPlus is a Great Place to Workregistered Certifiedtrade mark organization, recognized for our collaborative culture, strong leadership values, employee-first philosophy, and commitment to professional growth. If you are looking for global exposure, ownership-driven work, and meaningful career acceleration this is where you belong.We are currently hiring a US Mortgage Analyst with 23 years of experience to support a leading U.S.-based mortgage servicing engagement. This role offers strong exposure to loan servicing operations, payoff calculations, mortgage documentation, and borrower servicing processes within the U.S. mortgage ecosystem.As a US Mortgage Analyst, you will serve as an embedded partner working closely with servicing teams, borrower support functions, and internal stakeholders. You will not just prepare payoff statements you will contribute to accurate loan closure, servicing excellence, and operational effectiveness.RESPONSIBILITIES You will prepare accurate and compliant mortgage payoff letters, ensuring all outstanding principal, accrued interest, and applicable fees are calculated and documented correctly. You will review and interpret mortgage loan documents to validate payoff requirements, loan terms, servicing conditions, and applicable guidelines. You will perform detailed calculations related to interest, fees, and payoff components, ensuring alignment with servicing standards and regulatory expectations. You will support borrower and stakeholder communication by responding to payoff-related requests and servicing inquiries with professionalism and accuracy. You will ensure all payoff requests are completed within agreed service level agreements (SLAs) and turnaround timelines. You will maintain high standards of documentation quality, audit readiness, and operational controls across payoff servicing activities. You will collaborate with cross-functional teams to resolve discrepancies and support smooth and timely loan closure processes. You will contribute to process discipline and continuous improvement initiatives to enhance servicing efficiency and customer outcomes.QUALIFICATIONS AND EXPERIENCE 23 years of experience in US mortgage loan servicing with hands-on experience in payoff letters preparation Strong understanding of mortgage documents, servicing guidelines, payoff calculations, and loan lifecycle processes Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP, HLOOKUP, and basic macros Ability to review and interpret loan documentation, servicing requirements, and regulatory guidelines Bachelors degree in Finance, Commerce, Business, or related field; MBA, CFA, or postgraduate qualification is an advantage Strong communication and stakeholder management capabilitiesWHAT MAKES YOU A STRONG FIT Strong analytical mindset with the ability to perform accurate financial calculations Ownership-driven approach toward servicing quality and turnaround commitments High attention to detail with strong focus on data integrity and compliance Excellent communication skills for collaborating with borrowers and global stakeholders Strong integrity and commitment to maintaining strict confidentiality of client information Ability to perform effectively in a fast-paced, SLA-driven environmentWHY HIGH-PERFORMING TALENT CHOOSES FINACPLUS Direct exposure to U.S. mortgage servicing and loan lifecycle operations Opportunity to work on business-critical payoff and servicing processes Great Place to Workregistered Certifiedtrade mark culture with strong employee engagement Accelerated career growth across global mortgage and financial services domains Ownership-driven environment with measurable business impact Continuous learning opportunities across mortgage servicing, compliance, and operational excellence Stable, governance-driven organization supporting long-term career growthLOCATION: Hi-Tech City, HyderabadTIMINGS: 5:30 PM 2:30 AM ISTSALARY RANGE: As per industry standards .
