01Overview
About The Job:
Workflow Data Fabric (WDF) is a foundational capability that spans the platform. As WDF evolves, the design team needs a structured, durable record of how the experience is architected how information is organized, how users move through tasks, and how design patterns are consistently applied across surfaces. This contractor role is not a delivery design role. It is a specialist documentation and systems role. The primary output is the WDF Design Blueprint a comprehensive, living reference that makes WDF design legible, consistent, and scalable for the full cross-functional team. SCOPE OF WORK
The contractor will own the following workstreams, working closely with the Senior Design Manager and team designers: Information Architecture Document the structural organization of WDF: content types, navigation models, hierarchy, and relationships between platform components. Journey Mapping Build end-to-end user journey maps across key WDF personas, capturing touchpoints, decisions, pain points, and system states. Task Flows Create detailed task flow documentation covering happy paths, edge cases, error states, and branching logic across WDF interactions. Unification Toolkit Capture and codify the design principles, patterns, and decision frameworks that support consistency across WDF surfaces. Pattern Library Document reusable WDF-specific UI patterns with usage guidelines, interaction specifications, and rationale structured for handoff to engineering and cross-team use. Essential Job Functions:
WDF Design Blueprint is structured, navigable, and usable by designers, engineers, and product managers without significant interpretation Pattern Library and Unification Toolkit are documented with clear usage guidelines, not just visual references Journey maps and task flows are accurate, multi-persona, and capture system states beyond the happy path Documentation is maintained in a format the team can build on structured for longevity, not just point-in-time delivery The contractor works with appropriate independence, surfacing blockers proactively and requiring minimal hand-holding on scoping Qualifications:
Information Architecture Can structure complex, multi-system platforms into clear navigable models not just sitemaps Journey Mapping Multi-persona, multi-touchpoint journeys; experience with enterprise or platform products strongly preferred Task Flow Documentation Rigorous notation; ability to capture system states, branching, and error conditions not just linear flows Design System / Pattern Documentation Has built or contributed to a living pattern library; understands reuse logic and usage guidelines .
