01Overview
Job Description:
The Vendor Relations Specialist& primary responsibility is supporting initial enrollment of qualified residential real estate appraisers. Additionally, the Vendor
Relations Specialist will be responsible for the support and management of Companies 25,000+ network of
Appraisers.
Core responsibilities
Onboarding New Appraisers who have Signed Up with Class Valuation.
Coordinate and follow up on documentation required for newly onboarded Appraisers.
Ongoing outreach to Class Valuations Panel of Appraisers for Updated Documents.
Support in peer quality assurance activities by reviewing and checking outputs.
Promote a social environment whereby questions are asked when uncertainties surface.
Maintain performance that is in line with designated KPI targets (relates to both quality & speed).
Perform additional duties as required by the Senior Manager - CVAL or other leadership.
Requirements
General Requirements
Fluency in English and excellent written and verbal communication skills. (Required)
Proficient in Microsoft Office Suite or related software. (Required)
Excellent organizational skills and attention to detail. (Required)
Understanding of SaaS operating models and order management practices. (Required)
Related experience relevant to Residential Mortgage lending operations. (Preferred)
Meticulous attention to detail for identifying errors and omissions. (Required)
Ability to work either day or night shift in office. (Required)
Education
Minimum Requirement: Bachelors Degree in Business, Engineering or any related field.
Preferred: Masters Degree or MBA
Who you are
Passionate individual who truly wishes to make a positive impact within a rapidly growing organization.
A deep need to understand the why and not just the how.
Inquisitive by nature, always asking questions to learn about the industry, process and product.
Able to work independently and with little supervision.
Always willing to roll up your sleeves and do the jobs that no one else wants to do.
Analytical mindset with a thirst for solving unique and challenging problems. .
