01Key Responsibilities
Handle inbound and outbound customer calls professionally
Explain midfin360 products (Mutual Funds, Insurance, NPS, etc.)
Assist customers with onboarding, KYC, Investing and resolve customer queries/complaints within TAT
Perform follow-ups for leads, renewals and conversions
Maintain accurate records in CRM/system
Coordinate with internal teams for issue resolution
Ensure compliance with company and regulatory guidelines
Qualification/Required Skills:
Any Graduate/ Post Graduates / Diploma
25 years Experience in voice process / Customer support
Excellent verbal communication
Strong convincing and customer handling skills
Basic knowledge of financial products (preferred)
Good listening and problem-solving ability
Goal-oriented professional with strong execution skills
Experience in fintech, banking or insurance is an added advantage
Work Location: Coimbatore
Preferred Profile
Immediate joiners are preferred
Candidates with fintech experience will have an added advantage
Proficiency in multiple languages (Tamil, English, Hindi, Telugu) is a plus
Positive attitude with a strong willingness to learn
What Youll Get
Competitive Salary + Attractive Performance based incentives
Strong career growth opportunities in the fintech domain
Collaborative, supportive and high-energy workplace
Opportunity to grow with a fast-scaling platform
Interested candidates can apply now!
Send your resume to: careers@midfinwealth.com
#WeAreHiring #midfin360 #VoiceProcess #FintechJobs #CoimbatoreJobs #CustomerSupport #midfin #HiringNow
Job Types: Full-time, Permanent
Compensation: 15,000.00 - 25,000.00 per month
Benefits
Health insurance
Paid sick time
Provident Fund
Application Question(s):
Language Known
Expected CTC
Current CTC
Reason for Leaving your current Job/Organisation
Experience:
Voice Process/Customer Support: 1 year (Preferred)
Work Location: In person .
