01Key Responsibilities
Handle inbound and outbound customer calls professionallyExplain midfin360 products (Mutual Funds, Insurance, NPS, etc.)Assist customers with onboarding, KYC, Investing and resolve customer queries/complaints within TATPerform follow-ups for leads, renewals and conversionsMaintain accurate records in CRM/systemCoordinate with internal teams for issue resolutionEnsure compliance with company and regulatory guidelinesQualification/Required Skills:
Any Graduate/ Post Graduates / Diploma25 years Experience in voice process / Customer supportExcellent verbal communicationStrong convincing and customer handling skillsBasic knowledge of financial products (preferred)Good listening and problem-solving abilityGoal-oriented professional with strong execution skillsExperience in fintech, banking or insurance is an added advantageWork Location: Coimbatore
Preferred Profile
Immediate joiners are preferredCandidates with fintech experience will have an added advantageProficiency in multiple languages (Tamil, English, Hindi, Telugu) is a plusPositive attitude with a strong willingness to learnWhat Youll Get
Competitive Salary + Attractive Performance based incentivesStrong career growth opportunities in the fintech domainCollaborative, supportive and high-energy workplaceOpportunity to grow with a fast-scaling platformInterested candidates can apply now!
Send your resume to: careers@midfinwealth.com
#WeAreHiring #midfin360 #VoiceProcess #FintechJobs #CoimbatoreJobs #CustomerSupport #midfin #HiringNow
Job Types: Full-time, Permanent
Compensation: 15,000.00 - 25,000.00 per month
Benefits:
Health insurancePaid sick timeProvident FundApplication Question(s):
Language Known Expected CTCCurrent CTCReason for Leaving your current Job/OrganisationExperience:
Voice Process/Customer Support: 1 year (Preferred)Work Location: In person .
