01Overview
About the Role
We are looking for an experienced VMware VCF Support L3 Specialist with solid expertise in VMware Cloud Foundation, cloud administration, architecture, and enterprise infrastructure management.
Location: CBD Belapur, Navi Mumbai Client Site
Department: IT Infrastructure
Employment Type: Full-Time / Permanent
Experience: Minimum 8+ Years of relevant experience in VMware Cloud Administration, Architecture, SME, or Management
Working Days: As per business and operational requirements
Key Responsibilities
- Provide advanced L3 technical support for enterprise VMware Cloud Foundation environments.
- Lead the troubleshooting and resolution of complex and critical VMware Cloud infrastructure issues.
- Design, implement, administer, and optimize VMware Cloud Foundation environments.
- Provide expert-level support for VCF components, including:
- VMware vSphere
- VMware NSX
- VMware vSAN
- VMware SDDC Manager
- Act as a technical SME for VMware Cloud Foundation architecture, administration, and operations.
- Lead technical escalations and coordinate with internal teams, customers, OEMs, and technology partners for issue resolution.
- Perform detailed Root Cause Analysis (RCA) for critical incidents and implement corrective and preventive actions.
- Lead capacity planning, performance optimization, availability management, and infrastructure lifecycle activities.
- Support the planning and execution of VMware infrastructure upgrades, migrations, patching, and technology refresh initiatives.
- Design and implement solutions to improve platform stability, scalability, security, and operational efficiency.
- Review existing VMware Cloud environments and recommend architecture and performance improvements.
- Develop and maintain technical documentation, architecture documents, SOPs, troubleshooting guides, and operational standards.
- Mentor L1 and L2 support engineers and provide technical guidance on complex VMware Cloud issues.
- Collaborate with infrast .
