01Key Responsibilities
Handle inbound and outbound calls to and from international customers.Assist customers with inquiries, complaints, and technical issues.Ensure customer satisfaction by delivering quick and effective solutions.Follow call scripts, processes, and company guidelines.Maintain accurate records of customer interactions using CRM tools.Meet individual and team performance targets.Required Skills:
Excellent spoken English with a neutral or international accent.Strong communication and interpersonal skills.Ability to stay calm and professional under pressure.Basic knowledge of computer systems and MS Office.Willingness to work night shifts and rotational schedules.Qualifications:
Any graduatePrior experience in BPO/Call Center/International Voice Process is a plusFreshers with excellent communication skills are welcome to applyBenefits:
On-the-job training providedCab facilityHealth insurance and other benefitsGrowth opportunitiesJob Type: Full-time
Compensation: 14,000.00 - 15,000.00 per month
Benefits:
Health insuranceProvident FundSchedule:
Monday to FridayNight shiftTwo way cab providedWork Location: In person
Contact number : 9566382195
Compensation: 14,000.00 - 15,000.00 per month
Benefits:
Provident FundWork Location: In person .