01Overview
VP/SVP - Insurance Operations (Lloyd's Market) - 18+ Years - Gurgaon/Noida Location: Gurgaon
Functional Practices: Financial Services Practice, Insurance Operations
Job type: Permanent
Contact name: Kapil Kataria
Contact email: kapil.kataria@crescendogroup.in
Job ref: 122142
Published: 26 days ago
Lead and drive the strategic vision for large-scale insurance operations across the Lloyd's insurance markets. Build scalable operating models, strengthen executive client partnerships, drive operational transformation, ensure governance and regulatory compliance, and deliver business growth through operational excellence, innovation, and high-performing global teams.
Location: Gurgaon/Noida.
Your Future Employer: A global financial services and insurance consulting organization committed to operational excellence, digital transformation, and innovative client solutions.
Responsibilities
Define and execute the long-term strategy for insurance operations across the Lloyd's insurance markets. Build and strengthen executive relationships with global clients while driving business growth, operational excellence, and client satisfaction. Provide executive leadership for large-scale, multi-client insurance operations and serve as the senior escalation point for strategic client and operational matters. Oversee end-to-end insurance operations including underwriting support, policy administration, policy servicing, accounting support, claims support, renewals, and reporting. Drive enterprise-wide operational transformation through process standardization, automation, analytics, and digital technologies while ensuring strong governance and regulatory compliance. Build high-performing leadership teams and collaborate with cross-functional stakeholders to deliver scalable, risk-controlled, and client-centric outcomes. Requirements 18+ years of experience in insurance operations with significant leadership experience across the Lloyd's insurance markets. Deep expertise in insurance operating models, policy administration systems, underwriting support, and core insurance operations. Proven experience leading large, multi-client insurance operations while managing executive client stakeholders and global delivery teams. Strong strategic thinking, commercial acumen, stakeholder management, operational transformation, and people leadership capabilities. Bachelor's degree required; postgraduate degree (MBA) or insurance certifications preferred. What is in it for you Culture of continuous learning, leadership development, and long-term career mobility. Global exposure and cross-functional collaboration opportunities. Access to digital learning platforms and industry-recognized certifications. Work in an environment emphasizing operational excellence, innovation, and professional growth. Opportunity to lead enterprise-scale insurance operations and transformation initiatives across multiple geographies. Reach Us If you think this role is aligned with your career, kindly write an email along with your updated CV on kapil.kataria@crescendogroup.in for a confidential discussion on the role.
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Keywords VP Insurance Operations, Lloyd's Market, Insurance Operations, Policy Administration, Underwriting, Strategic Leadership, Operational Excellence, Digital Transformation, Governance, Client Delivery, Insurance Consulting, Crescendo Global. .
