01Overview
Position: AML/KYC Analyst
Skills Required:
Minimum 2 .6yrs of experience in AML and KYC Analyst With Excellent communication
AML (Anti-Money Laundering) and/or KYC
Banking & Financial Services Domain
Exposure to:
AML/KYC
CDD (Customer Due Diligence)
EDD (Enhanced Due Diligence)
Chargebacks
Risk Assessments
Work Mode: Work From Office (WFO)
Shift Timings: US Rotational
(Candidates should be adaptable to work in any night shift offered.)
Week Off: Saturday & Sunday
Interview Process:
SD Interview
SHL Assessment
SHL Requirement: B2 Writex Score
Educational Qualification: Any Graduate (Mandatory)
CTC Range for L1: 2.5 - 4.0 LPA
CTC Range for L2: Upto 5.5 LPA
Notice Period: Immediate Joiners Only
Roles & Responsibilities :
Deep dive into cardholder accounts to understand validity of
chargeback claim filed and decide whether to file, reject, or
write-off
Provide support to sellers who have received or filed a
payment dispute (i.e., chargeback) by analyzing transactions
& chargeback patterns and communicate with sellers when
required
Manage the verification of assigned cases and represent the
case manually or take no action depending on findings
Log and process dispute/chargeback cases with accurate
classification and evidence tagging
Gather and review customer, seller, and transaction
evidence; conduct interviews when required.
Verify reversal letters provided by seller for chargeback
received by calling the card network, reject/approve reversal
based on findings
Investigate Company seller accounts to understand validity of
disputed payment
Apply profile activation/deactivation checklists and verify
customer history for claim validation.
Prepare and submit evidence packets for representments
and reversals
Use tools and automated workflows to reduce manual errors
and support decision-making.
Maintain explicit documentation and escalate high-risk or
anomalous cases.
Specifics
Positive verbal & communication skills
Composure, planning & organizing
Ability to follow instructions without mistakes and with
minimal supervision
Technological proficiency
Interested candidates can Apply.
Regards,
HR Manager .
