01Responsibilities
- Act as Level 3 / Final Escalation Point for Azure incidents and service outages
Diagnose and resolve complex Azure infrastructure and platform issues
Perform deep-dive troubleshooting across Azure Compute, Networking, Storage, and PaaS services
Handle Azure VMs, VMSS, AKS, App Services, Azure SQL, Cosmos DB, Functions, and Load Balancers
Configure and troubleshoot VNet Peering, NSG, Azure Firewall, Application Gateway, and ExpressRoute
Lead Root Cause Analysis (RCA) and implement preventive actions
Design and review High Availability, Disaster Recovery, and Resiliency solutions
Optimize Azure environments for performance, security, and cost management
Implement Azure Governance, RBAC, Policies, and Security Best Practices
Work with Azure Monitor, Log Analytics, and Application Insights for monitoring and observability
Automate operational tasks using PowerShell, Azure CLI, ARM/Bicep, or Terraform
Collaborate with Microsoft Support for critical production issues
Review production changes, deployments, and cloud migration activities
Mentor L1/L2 Engineers and contribute to technical documentation and knowledge base
Required Skills:
- Microsoft Azure (IaaS & PaaS)
Azure Virtual Machines (VMs)
Azure Kubernetes Service (AKS)
Azure Networking
Azure Firewall / NSG / Load Balancer
Azure Application Gateway
ExpressRoute / VPN Connectivity
Azure Storage Services
Azure SQL / Cosmos DB
Azure Functions / App Services
Microsoft Entra ID (Azure AD)
RBAC / IAM
Key Vault / Defender for Cloud
Azure Monitor / Log Analytics / App Insights
PowerShell / Azure CLI
ARM Templates / Bicep / Terraform
Incident Management & RCA
Cloud Security & Governance
Production Support & Troubleshooting
Qualification:
Bachelors Degree in Computer Science / IT or related field
Share updated resume on: Talent@infogrowth.in
Subject Line:
Azure L3 Cloud Support Engineer / Azure Cloud SME
Please share below details:
- Full Name
Contact Number
Current Company
Total Experience
Relevant Azure Experience
Current CTC
Expected CTC
Notice Period
Current Location
Certifications (AZ-104 / AZ-305 / AZ-500 Preferred)
About InfoGrowth: (staffing company)
InfoGrowth Private Limited is a quick-growing IT Services, Cloud Solutions, Staffing, and Digital Transformation company serving Banking, Cloud, DevOps, Infrastructure, and Software Development clients globally.
Thanks & Regards
Atiya Khatoon | HR Manager
Follow me for quick response:
https://www.linkedin.com/in/atiya-khatoon-72b512248/ .
