01Key Responsibilities
Sales & Business Development:
- Source customers for New Car loans & Pre Owned Car Loans.
- Build and maintain strong relations with dealers, DSA, Brokers, and local influencers.
- Achieve monthly sales targets for loan disbursement.
- Conduct field visits to identify new business opportunities.
Customer Handling:
- Understand customer needs and recommend suitable loan products.
- Explain loan terms, interest rates, EMI plans, and documentation requirements.
- Assist customers in application filling and ensure end-to-end support.
Documentation & Verification:
- Collect and verify customer KYC, income proof, bank statements, and other required documents.
- Ensure accuracy and compliance as per company policies.
- Coordinate with credit and operations teams for file processing.
Loan Processing:
- Submit cases for credit approval and follow up until disbursal.
- Update tracking sheets or CRM systems with real-time loan status.
- Resolve discrepancies and support verification officers during field investigations.
Post-Disbursement Support:
- Ensure onboarding and welcome call completion.
- Coordinate with customers for repayment-related queries.
- Assist in overdue follow-ups when required.
Required Skills & Competencies:
- Robust communication and customer-handling skills.
- Good negotiation and relationship building abilities.
- Basic knowledge of loan products and finance industry.
- Ability to work independently and meet targets.
- Two-wheeler and valid driving license preferred.
Qualifications & Experience:
- Educational Qualification: Graduation
- Experience: 0 to 5 years in sales, vehicle loan, or banking/NBFC sector.
- Freshers with good communication skills may also apply.
Key Performance Indicators (KPIs):
- Monthly loan disbursement target achievement.
- Dealer relationship score
- TAT for login and disbursement.
- Portfolio quality and customer satisfaction. .
