Walk-in || Customer Service Associate (Visakhapatnam)

Roles and Responsibilities - Manage customer queries through various channels (email, chat, and social media) to resolve issues promptly. - Provide exceptional customer service by understanding their needs and concerns. - Collaborate with internal teams to address complex customer complaints and improve overall satisfaction. - Analyze data to identify trends and areas for improvement in customer engagement and retention. - Develop robust relationships with customers through personalized communication. .