01Key Responsibilities
Handle inbound and outbound customer calls related to banking services.
Assist customers with account inquiries, transactions, cards, loans, and digital banking services.
Resolve customer queries efficiently while maintaining high service standards.
Follow banking policies, compliance, and security procedures.
Accurately document customer interactions in the system.
Meet quality, productivity, and customer satisfaction targets.
Eligibility Criteria:
Minimum 1 year of experience in a Domestic Banking Voice Process.
Excellent verbal communication skills in English and Hindi
Strong customer service and problem-solving skills.
Basic computer knowledge and typing skills.
Willingness to work in rotational shifts, if applicable.
Preferred Skills:
Knowledge of banking products and services.
Ability to handle customer escalations professionally.
Team player with a positive attitude.
Location: Bangalore
Salary: Best in the industry .
Employment Type: Full-time
Interested candidates can share their updated resume or contact us for more details.
Contact Aditya : 8884777961 / 9513900440 / 9380891278
