01Role Overview
As a Customer Service Associate I, you will:Interact with US mortgage customers via chat & voice channelsAssist with servicing queries, payment-related questions, post-forbearance options, and digital account supportDeliver exceptional customer experiences while working in a dynamic, global environment EligibilityFreshers & Experienced (0-2 year) welcomeExcellent written & verbal English communication skillsTyping speed: 35 WPMWillingness to work mandatory night shifts aligned with US business hours Why Join Rocket India Work with the #1 mortgage lender in the U.S.Competitive night shift allowances & benefitsCab facilities (home officehome)Career growth opportunities across global teams Documents to CarryUpdated ResumeGovernment ID ProofEducation & Experience Details Walk-In DetailsVenue: Rocket India Office, BangaloreDate & Time: 04th March - 6th March (12PM-6PM)Contact: cecil.sebastian@mrcooper.com .
