Walk-in | Infosys Bpm Is Hiring For Service Desk Freshers (pune & Ban...)

Job Description Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk (Freshers) Interview Location: Hyderabad STP Gacchibowli Job Location: Pune & Bangalore Walk-In Dates: 18th April 2026 Interview Timing: 10:00 AM to 1:00 PM Venue: Infosys STP gate no. 2, Madhava Reddy colony, Landmark: Opposite ISB college, Interview building no.2 ground floor. Role: Process Executive Service Desk! Experience: 0 - 1 Year Qualification: B.E/B.tech/BCA/Bsc Computer Science Graduate (15 years of formal education) Postgraduates are not eligible Type: Full-Time | 100% Work from Office | 24x7 Shift Rotation (US Shifts) What Youll Be Doing Provide top-notch support to global clients via calls and email Troubleshoot technical issues related to VPN, Drivers, O365, Active Directory Operating systems & basic networking Microsoft Office and other productivity tools Work on ticketing tools such as ServiceNow, Remedy, or Control-M Own the issue, analyze, and provide efficient, timely resolutions Ensure every customer interaction adds value and leaves them satisfied What Were Looking For Excellent communication skills both verbal and written Strong analytical and problemsolving ability Confidence in handling and resolving technical queries independently Willingness to work in a 24x7 environment (rotational US shifts) Comfortable with a Work From Office (WFO) setup in Pune NonNegotiables Fluent English communication is a must 100% Work From Office no hybrid or remote option Comfortable with night/rotational shifts (US time zones) 2 months of training in Mysore Campus Benefits Work with a global brand Extensive training & upskilling programs Fasttrack career growth in tech support or customer success Dynamic, inclusive, and teamoriented culture Come build your career with Infosys BPM. Let's grow, together. We can't wait to meet you! Warm Regards, Talent Acquisition Team Infosys BPM Ltd. Human Resources | INFY HR www.infosysbpm.com Hyderabad / Bangalore | Pune | Mysore/ Kolkata /Global Locations Transforming Talent | Empowering Careers Job Classification Industry: BPM / BPO Functional Area / Department: Customer Success, Service & Operations Role Category: Customer Success, Service & Operations - Other Role: Customer Success, Service & Operations - Other Employment Type: Walk-ins Contact Details Company: Infosys BPM Location(s): Pune Ability to work in a team environment with members of varying skill levels. Highly motivated. Learns quickly. .