We are hiring Customer Support Associates for our International Voice process. The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to resolve customer queries efficiently through calls while maintaining high service quality.
Responsibilities
Handle customer queries through international voice calls.
Provide accurate and timely resolution to customer concerns.
Maintain professional communication and customer service standards.
Follow process guidelines and quality parameters.
Eligibility
Candidates should have excellent communication skills in Malayalam and English.
Freshers and experienced candidates can apply.
Willingness to work in rotational/night shifts.
Good customer handling and problem-solving skills.
Benefits:
5-day working week.
Career growth opportunities
Cab facilities for night shifts
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02What you'll need
Experience
0 to 4 Yrs
Employment Type
Full time
Programming languages
communication skillsMalayalamEnglishcustomer handlingcustomercentric approachresolve customer queriescustomer service standardsproblemsolving